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Additional support

Affordability calculator Gen H Pro log in

Application β†’ All guides

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A - Z of Application criteria
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Deposit sources
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Direct Debits
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Early repayment charges
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Interest
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Tenure
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Loan to income multiples
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Loan purpose
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Loan size
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Location
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Maximum LTV
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Mortgage term
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Offer validity
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Overpayments
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Payment holidays
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Porting
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Rate switches
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Remortgage & Additional Borrowing
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Repayment methods
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Adverse Credit
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Age
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Applicants
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Asylum Seekers
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Boosters
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Commitments & Expenditure
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Customer Verification
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Dependants
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Expat
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First-Time Buyer
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Home Movers
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Non UK Nationals
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Overseas applicants
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Owners
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Retirement
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Students
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Vulnerable Customers

Income and employment β†’ All guides

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A - Z of Income types
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Benefit income
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Contract workers
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Employed
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Foreign currency income
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Furlough
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Minimum incomes
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Other income types
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Parental Leave
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Pay increases
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Pension
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Piecework
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Rental income
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Retirement income
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Self Employed
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Stipend Income
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A - Z of Property types
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A - Z of Purchasing schemes
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Bedroom count
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Construction types
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Current value
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Discounted purchase price
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Flood Risk
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Help to Buy
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Leasehold
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New builds
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Property values
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Retentions
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Service charges
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Tenure types
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Valuations

Packaging guide β†’ All guides

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Benefit income
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CIS income
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Employed income
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Investment income
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Maintenance income
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Parental Leave
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Rental income
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Self-employed income
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Sole traders income
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Address verification
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Additional support
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Identification
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Miscellaneous
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Occupier’s consent
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Proof of deposit
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Retirement plans and pension

Generation Home Products and Services β†’ All guides

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Registering on our panel
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Income boosters
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Deposit boosters
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The Home Agreement
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Conveyancing
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ILA
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Client facing marketing
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Broker marketing
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Tariff of Mortgage charges
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Terms of Business
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Privacy notice

Additional support

Certifying address proof

For cases where customers are not on the voters roll, or they are unable to register to be added, we require 2x certified copies of proof of address. You can find guidance on what we accept here.

ILA

Independent Legal Advice is a requirement for all Income and Deposit Boosters. This is to ensure everyone is aware of their obligations, the risks involved, and rights regarding the transaction. More information on this can be found here.

Valuation

Please confirm your customers’ valuation preferences. ο»ΏThe mortgage valuation is just for our purposes, but your customer can upgrade to a Homebuyer's Report if they’d like further peace of mind. Here is a breakdown of the Connells fee structure. If your customer would like any other type of survey, this would need to be arranged by themselves. Here is some further information on survey options.

Credit Kudos

Open banking is a secure service that allows us to see your customers banking information and activity. It is safe and we only use a secure and FCA (Financial Conduct Authority) regulated provider called Credit Kudos. It shows us information such as spending transactions, money movements, and incoming funds. For frequently asked questions on open banking, you can find them here.